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What you should know before you send us a question:

See Help for frequently asked technical questions.

If you cannot find an answer to your question in Help, please call 791-4010 or submit this form.

What do you need help with?

Choosing a category will allow us to answer your question faster.

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Tell us about your computer

Please tell us any of the following information that you know.

Whatever you can tell us about your computer will help us troubleshoot your problem.

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Description of the problem
If you're having problems with Digital Books:
Which digital book service are you using?

If you're using OverDrive, did you install the OverDrive Media Console before you downloaded your digital book?

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